Customer Service

You are already a customer

Log in to access your personal space, you can have a customized user experience and access to exclusive content. By logging in, you can be sure that your information is protected and will not be shared with third parties. Sign in now to access your space.

Your hub's manual

Below you’ll find all the information about your hub and a detailed guide to help you get started with your Otodo application. 
Let the app guide you to activate it.

You own an Otodo hub from a partner

Your hub has been configured to work with the mobile application of a partner (for example: DIO or RENAULT). We invite you in this case to contact them directly for any question.

You do not have an Otodo hub yet

The Otodo hub is an indispensable tool to efficiently manage your network of connected objects: lights, thermostats, cameras or other equipment. With our intuitive interface, you can manage all your equipment from a single application.

"Understanding how your otodo hub works:
everything you need to know"

1. Connect the power cable to the Otodo hub and plug in the power supply.

2. Download on your smartphone the Otodo App, available for free from the stores: App store (requires iOS 9.0 and later) and Google Play (requires Android 5.0 and later).

3- Let the app guide you to complete the installation

Connect your hub: Create your account and scan the QR Code located under your hub to make the first connection.

Add your objects: First add the connected objects you want to control. At the bottom of your dashboard, in «Object» section, click on the «Add an object» button and follow the App instructions.

Create your scenarios: Create your scenarios to build a set of commands launched at the same time to control your objects: In the “SCENARIOS” section, click on the “See all” icon then on the “add a scenario” button.

4- Control the LED of your hub

To switch (off/on) the led, click on the button in the middle of your hub for 3 to 5 seconds.

       Meaning of the indicator light:

              – Slow green: Hub connected and functional.

              – Fast greenRemote server temporarily unavailable (happens when the internet is down).

              – Slow red: Hub disconnected,